
Our Core Crisis & Reputation PR Services
At EI, we help brands, public figures, and organizations navigate high-pressure moments with strategy, calm, and confidence. Whether you're facing a brand attack or preparing to prevent one, we guide you through every stage—so you can protect what matters most: your reputation.
*Services also available in French
Crisis Communication Strategy
Plan your message before the damage is done.
When crisis hits, every word matters. We help you craft a clear and confident communication plan that maintains your dignity and protects your brand.
This includes:
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Holding statements for the press and public
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Drafted public apologies or official responses
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A 24–48hr rapid-response action plan
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Guidance on what to avoid saying publicly
Recommended for: Artists, leaders, and brands under fire
Crisis Response Coaching (1-on-1 or Group)
We coach you through the fire.
Our coaching gives leaders and influencers the tools to remain composed and strategic—even under intense public pressure.
This includes:
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Private Zoom coaching during or after a crisis
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Media training to master interviews or public speaking
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Live Q&A preparation for social media, press, or live events
Perfect for founders, speakers, influencers, or coaches in the spotlight
Crisis Content Writing
The right words can protect everything.
We specialize in high-stakes communication—from public statements to behind-the-scenes responses that stop the damage.
This includes:
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Crisis press releases and media statements
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Clarification letters and public apologies
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Brand-protecting DMs, captions, and emails
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Reputation comeback bios for relaunch or repositioning
Available as part of our full crisis support or à la carte
Crisis-Proof Brand Positioning
Let’s make sure this never happens again.
Our proactive PR coaching helps you build a brand foundation strong enough to withstand anything.
This includes:
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One-on-one PR coaching for public figures or leaders
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Message clarity sessions to avoid confusion or misinterpretation
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A custom “Crisis Plan Binder” with pre-drafted responses & brand safety strategy
Ideal for rising leaders, coaches, or artists who want to stay protected
Reputation Recovery & Repair
Rebuild public trust after damage has been done.
Whether it’s a viral backlash, a misstep, or bad press—our team helps shift the narrative and restore your credibility.
This includes:
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Online reputation audit: what’s being said, where, and by whom
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Repositioning strategy to change public perception
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Media features or interviews to tell your side of the story
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Social media clean-up and online monitoring
Ideal for those ready to make a powerful comeback
Online Reputation Monitoring
Know what’s being said—before it spreads.
We monitor your digital presence and flag threats to your brand so you can respond early and wisely.
This includes:
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Weekly or monthly monitoring reports
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Alerts for mentions on blogs, news, and reviews
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Brand risk and reputation tracking dashboard
Essential for anyone with a public platform or digital brand
Media & Influencer Management (During Crisis)
We handle your media and influencer relationships during PR storms.
If you're facing backlash, we step in to manage public dialogue professionally and restore partnerships.
This includes:
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Professional responses to journalists or online critics
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Strategic influencer messaging or partnership repair
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Interview prep if media coverage is ongoing
Great for talent, artists, or businesses facing public controversy
Ready to Protect Your Reputation?
Book a consultation or request a custom crisis plan today.
👉 Book a Call
👉 Download the Crisis Survival Guide
“You don’t need to be perfect. You just need to be prepared.” – EDILIA
What Our Clients Say

I am so grateful for the service you provided for my business. One thing that truly captured my attention was the heart you put into making my business well known in my community. Because of what you do, my clients increased in just one month.