SHIPPING AND RETURNS
Shipping Policy
Shipment processing times
All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.
Return & Exchange Policy
We offer a 30-day return policy for all unused and unopened products. Customers may return items for a full refund within 30 days of purchase, provided they are in their original condition and packaging. Return shipping costs are the customer's responsibility. Please fill out our contact form to notify us and send the product and your receipt to: 425 Wilson Avenue, Unit 602, Kitchener, ON, N2C 2R8.